There Was A Problem With Microsoft Outlook Mac Rating: 4,6/5 6432 reviews
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2020-3-21  Home » Products » DataNumen Exchange Recovery » Exchange OST File Errors and Problems » Microsoft Outlook Has Encountered a Problem and Needs to Close DATANUMEN EXCHANGE RECOVERY RELATED PRODUCTS. Oct 14, 2014 'There is a problem with Office Database. Office might be unable to access the database or the database file might be damaged. Without the database, thou might be unable to use the Scrapbook and other features that store your personal information. There could be some compatibility, which sometimes may lead to result in such type of problem in Outlook for Mac. The main problem with the Outlook application not with the file format. So, users need to fix Outlook For Mac Not Downloading Attachments by using manual tricks described in the next section.

Symptom:

When accessing an offline folder (.ost) file with Microsoft Outlook, you see the following error message:

Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

Precise Explanation:

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Whenever Microsoft Outlook encounters an unexpected error or exception, it will report this error and quit. There are various reasons that will cause this error, including the OST file corruption, bugs in Outlook program, insufficient system resources, defective messages, etc.

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Solution:

If it is the data corruption in OST file that cause this error, then you can use our product DataNumen Exchange Recovery to solve the problem and prevent data loss, as follows:

  1. Close Microsoft Outlook and any other application that may access the OST file.Do i need microsoft office for mac for college.

  2. Find the OST file that causes the error. You can use the Search function in Windows to search for the OST file. Or find the OST file under the system predefined locations.

  3. Recover the offline data from the OST file. The Exchange OST file contains offline data, including the mail messages and all other items, in your Exchange mailbox, which are very important to you. To recover and rescue these data, you must use DataNumen Exchange Recovery to scan the OST file, recover the data in it, and save them into an error-free Outlook PST file so that you can access all the messages and items with Outlook easily and efficiently.

  4. Backup the original OST file. For the sake of safety, you'd better backup it.

  5. Rename or delete the original OST file.

  6. Fix the error. Make sure the Exchange email account settings in Outlook are correct, and Outlook can connect to your Exchange server successfully. Then restart Outlook and send/receive your emails on the corresponding Exchange mailbox, which will let Outlook create a new offline folder file automatically and synchronize its data with the Exchange mailbox. After synchronization, you should not encounter the aforementioned error any more.

    If this method doesn't work, then your current mail profile is incorrect, and you must delete it and create a new one, as follows:
    6.1 Close Microsoft Outlook.
    6.2 Click Start, and then click Control Panel.
    6.3 Click Switch to Classic View if you are using Windows XP or higher versions.
    6.4 Double-click Mail.
    6.5 In the Mail Setup dialog box, click Show Profiles.
    6.6 Select one of the incorrect profile in the list and click Remove to remove it.
    6.7 Repeat 6.6 until all incorrect profiles have been removed.
    6.8 Click Add to create a new profile and add email accounts according to their settings on the Exchange server.
    6.9 Start Outlook and re-synchronize your Exchange mailbox, you will never encounter the aforementioned error any more.

  7. Import the data recovered in step 3. After your OST file problem is solved, keep the new OST file for the Exchange mailbox open, and then open the PST file generated in step 3 with Outlook. As it contains all the recovered data in your original OST file, you can copy required items to your new OST file as needed.

References:

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  • Microsoft Knowledgebase Article 249762: OL2000: (CW) Corrupt OST File Prevents Synchronization.
  • Microsoft Knowledgebase Article 842284: How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook.
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When you open Outlook 2011 for Mac, the program is in Mail view. While Outlook 2011 for Mac is running, you can always see how many unread e-mail messages you have by glancing at Outlook’s dock icon and looking for the number bubble. Even when you press Command-Tab to switch applications, you see the bubble.

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Outlook also tells you how many unread messages you have in a folder or Inbox in the folder pane:

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Viewing the default Mail view in Outlook 2011 for Mac

Outlook 2011 introduces two new concepts to viewing your mail. The default view has both of these features turned on:

  • Grouped Folders: Notice the organization of the folders. In this new arrangement, immediately beneath the Inbox you find On My Computer. If you have more than one account in your Identity, folders with similar names are grouped together.

  • Arranged by Conversations: Messages are arranged by threaded conversations, meaning that all the messages regarding the same subject are grouped together.

The default view setting is for message bodies to be displayed to the right of the list of messages, with the newest message threads shown at the top of the message list, which lies between the folder list and the message body. The subject of the message displays in bold if there are unread messages in the conversation. Messages that have been read are displayed in normal (not bold) font.

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Switching to folder/subfolder arrangement in Outlook 2011 for Mac

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To use the traditional folder/subfolder arrangement for your folder list, you have only one setting to change. Choose Outlook→Preferences from the menu bar. In the Preferences dialog, find the Personal Settings group and click General. In the Folder List group, deselect the check box labeled Group Similar Folders, such as Inboxes, from Different Accounts. Notice that folders under the On My Computer heading (meaning they’re not on the server, but saved locally on your Mac) are now segregated from the Inbox in traditional folders with subfolders.