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  1. You can use Network preferences to connect to a virtual private network (VPN) on an existing internet connection. On your Mac, choose Apple menu   System Preferences, then click Network. Open Network preferences for me Select your VPN service in the list at the left.
  2. Jun 18, 2019 Mac OS X has built-in support for connecting to most common types of VPNs. If you want to ensure your Mac automatically reconnected to your VPN or connect to an OpenVPN VPN, you’ll need a third-party app.
  3. Sep 26, 2017  P2S VPN for Macs and AD Domain authentication for P2S VPN is now generally available through Azure Networking. Customers will be able to connect to Azure Virtual Networks over P2S VPN from their Mac machines using the native IKEv2 VPN client.
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Set up a VPN connection on Mac. To connect to a virtual private network (VPN), you need to enter configuration settings in Network preferences. These settings include the VPN server address, account name, and any authentication settings, such as a password or a certificate you received from the network administrator.

Objective

This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client version 4.3 on a Mac Computer. Prior to installing click here to review the Guidelines and Limitations section of the release notes.

Introduction

AnyConnect Secure Mobility Client is a modular endpoint software product. It not only provides Virtual Private Network (VPN) access through Secure Sockets Layer (SSL) and Internet Protocol Security (IPsec) Internet Key Exchange version2 (IKEv2) but also offers enhanced security through various built-in modules.

If you are using a Windows computer, click here to view an article on how to install AnyConnect on Windows.

AnyConnect client licenses allow the use of the AnyConnect desktop clients as well as any of the AnyConnect mobile clients that are available. For further details on licensing, click here to jump to the section on licenses.

To try out AnyConnect on mobile devices:

When installing the Cisco AnyConnect Secure Mobility Client, errors may occur and troubleshooting may be needed for a successful setup.

  • To know more about basic troubleshooting on common installation errors, click here
  • To refer to the administration guide, click here
  • If you're looking for guidelines for using AnyConnect, click to see the guidelines section of the release notes
  • For additional information on AnyConnect licensing on the RV340 series routers, see this article
  • To read about Cisco Business VPN Overview and Best Practices, click here

Applicable Devices

  • RV340

  • RV340W

  • RV345

  • RV345P

Software Version

  • AnyConnect (This document uses AnyConnect version 4.3 Link to download)

  • Mac OS Catalina (10.15) is compatible with AnyConnect 4.8 and later

    • Note: You will encounter issues if you attempt to use Mac OS Catalina with earlier versions of AnyConnect (AnyConnect 4.8 Release Notes Details from Apple )
  • Mac OS Mojave (10.14) is compatible with AnyConnect 4.7.04056 and below

Install AnyConnect Secure Mobility Client

Step 1. Download AnyConnect here.

Note: Install the AnyConnect Pre-deployment Package for the MAC operating systems.

Step 2. Double-click the installer.

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Step 3. Click Continue.

Step 4. Go over the Supplemental End User License Agreement and then click Continue.

Step 5. Click Agree.

Step 6. Choose the components to be installed by checking or unchecking the corresponding check boxes. All components are installed by default.

Note: The items you select in this screen will appear as options in AnyConnect. If deploying AnyConnect for end-users, you may want to consider deselecting options.

Step 7. Click Continue.

Step 8. (Optional) Click Change Install Location to manually specify the path to install AnyConnect.

Step 9. Click Install.

Step 10. (Optional) Enter your password in the Password field.

Step 11. Click Install Software.

Step 12. Click Close.

You should now have successfully installed the AnyConnect Secure Mobility Client Software on your Mac computer.

Licensing Structure - Firmware versions 1.0.3.15 and later

As of March 2019, using RV340 series routers version 1.0.3.15 and later no longer require server licenses. Now you will need only a client license to download and use the Cisco AnyConnect Secure Mobility Client. A client license enables the VPN functionality and are sold in packs of 25 from partners like CDW or through your company's device procurement.

We recommend the following user license for use with the RV340 Series:

  • L-AC-PLS-LIC= Qty=25 Duration=12

Licensing Structure - Firmware versions 1.0.2.16 or lower

If you have not yet updated your firmware, please do so now. Do not delay. Click here to visit the downloads page for the RV34X series.

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For further information and community discussion on AnyConnect licensing updates, click here.

For AnyConnect Licensing FAQs, click here.


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This article helps you troubleshoot Point-to-Site connectivity issues from Mac OS X using the native VPN client and IKEv2. The VPN client in Mac for IKEv2 is very basic and does not allow for much customization. There are only four settings that need to be checked:

  • Server Address
  • Remote ID
  • Local ID
  • Authentication Settings
  • OS Version (10.11 or higher)

Troubleshoot certificate-based authentication

  1. Check the VPN client settings. Go to the Network Setting by pressing Command + Shift, and then type 'VPN' to check the VPN client settings. From the list, click the VPN entry that needs to be investigated.

  2. Verify that the Server Address is the complete FQDN and includes the cloudapp.net.

  3. The Remote ID should be the same as the Server Address (Gateway FQDN).

  4. The Local ID should be the same as the Subject of the client certificate.

  5. Click on Authentication Settings to open the Authentication Settings page.

  6. Verify that Certificate is selected from the dropdown.

  7. Click the Select button and verify that the correct certificate is selected. Click OK to save any changes.

Troubleshoot username and password authentication

  1. Check the VPN client settings. Go to the Network Setting by pressing Command + Shift, and then type 'VPN' to check the VPN client settings. From the list, click the VPN entry that needs to be investigated.

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  2. Verify that the Server Address is the complete FQDN and includes the cloudapp.net.

  3. The Remote ID should be the same as the Server Address (Gateway FQDN).

  4. The Local ID can be blank.

  5. Click the Authentication Setting button and verify that 'Username' is selected from the dropdown.

  6. Verify that the correct credentials are entered.

Additional steps

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If you try the previous steps and everything is configured properly, download Wireshark and perform a packet capture.

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  1. Filter on isakmp and look at the IKE_SA packets. You should be able to look at the SA proposal details under the Payload: Security Association.

  2. Verify that the client and the server have a common set.

  3. If there is no server response on the network traces, verify you enabled IKEv2 protocol on the Azure Gateway Configuration page on the Azure portal website.

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Next steps

For additional help, see Microsoft Support.